Sometimes when we suggest that we standardize processes in healthcare, there are people who are concerned that standardizing care is “cookbook medicine” and that we are dumbing things down in the care of patients. People get concerned that standardization takes away the “art” of medicine. But consider this. If there really are proven ways to…
Month: June 2023
Creating a Quality and Safety Curriculum
It can be a bit overwhelming if you find yourself trying to develop a training curriculum for students, residents, or even faculty in quality and safety. Where to start? Obviously, I can’t cover this in a short blog post, but I can help people who are getting started. To start, recognize that there are now…
Asking People to Change
Our leaders often ask us to make changes. Sometimes they are small, but other times the changes are big. So you have to decide whether you are willing to do the work that comes with making change. When we resist that change, our leaders will often say that we have “change fatigue”. But I think…
Followership
When we think about leadership and the skills of a good leader, it is helpful to think about followers. Is a leader really a leader if he or she has no followers? But here’s the thing, a bad leader really can’t do much damage unless they have a group of bad followers who help do…
What Does Self-Assessment Have to do With Leadership
In the last post I talked about how difficult it can be to assess our own performance. If you believe this to be true (I do) it means that we may not be able to assess when we are performing well, but we REALLY can’t assess our performance when it is poor. So we might…