Month: November 2025

This is not really a patient safety (or quality) story today. But it is a story of about how we might stay safe when exposed to dilemmas that need good decisions. If you are making a decision about how to fix your car, I assume that most of you want someone with expertise to provide…

There is a video that I use in training. It is about a woman who suffers a terrible post-operative infection that almost kills her. It reminds us that even as we try and treat and cure people, they can be harmed by our system. What is difficult to believe is that I was looking for…