When we see mistakes made by other people, particularly those that case damage, harm, or loss we have a choice. We can understand that in many cases, particularly in a health care system, the individual was probably trying hard to achieve a good outcome. Or, we can blame them for the undesirable outcome. All too…
Month: November 2022
How Things Change (or don’t)
Without divulging too much information that might identify individuals, I wanted to share an event that happened recently. We had a provider who was feeling ill and went to a nurse and asked for a medication. The nurse wanted to help, went to the Pyxis, did a quick override, and then gave the medication. Nothing…