Month: December 2024

In healthcare we talk about never events. Things such as surgeries done on the wrong side of a body, or the wrong body part, or even the wrong organ. These are horrible mistakes that we say should never happen. Yet, this article reminds us that these things keep happening (If you can’t see the New…

The Joint Commission’s “Ask” Campaign has been discussed previously. The idea of engaging with patients as while they are in the hospital setting (and elsewhere) is important, but difficult. I have had concerns about the “Ask” campaign, not because it isn’t important, but rather because it can seem to place the burden of engagement on…